AI Will Enhance Jobs, Not Replace Them, Says Sanjeev Bikhchandani at AI Impact Summit 2026
Artificial Intelligence is set to transform the way people work rather than eliminate employment, according to Info Edge founder and Executive Vice Chairman Info Edge. Speaking at a session on the future of AI, he emphasized that professionals must learn to use emerging tools to stay competitive in a rapidly evolving workplace.
Addressing participants in New Delhi, he explained that AI technologies are increasingly being deployed to improve efficiency and reach customer segments that were previously difficult or expensive to serve. Businesses, he noted, can now engage thousands of smaller clients through AI-driven communication systems without the need for large support teams.
He illustrated this with an example from sales operations, where AI-powered voice systems can conduct outreach at scale. Traditionally, companies found it financially unviable to dedicate human resources to such low-value, high-volume interactions. Automation now allows firms to tap into these underserved markets while freeing employees to focus on higher-value responsibilities.
Focus on Skills, Not Fear
The entrepreneur urged young professionals to concentrate on building practical, adaptable skills instead of worrying about the broader policy debates around large language models and automation. According to him, individuals do not necessarily need to develop AI systems themselves, but they must learn to use these technologies effectively in their respective roles.
He reassured workers that AI should be viewed as a productivity enhancer—similar to past technological shifts—rather than a threat to livelihoods. Those who adapt quickly, he said, will see improved efficiency and new opportunities for growth.
Job Transformation Already Underway
Industry leaders at the summit highlighted that AI is reshaping job profiles by automating repetitive tasks while creating demand for new roles in technology management, analytics, and digital operations. The transition is expected to redefine how organizations allocate human effort, enabling employees to focus on creativity, decision-making, and strategy.
Global Leaders Participate in Dialogue
The event has drawn participation from several international figures, including Emmanuel Macron, Luiz Inácio Lula da Silva, Anura Kumara Dissanayake, and António Guterres, reflecting the growing global focus on the economic and social implications of artificial intelligence.
A Shift Toward Productivity-Led Growth
Experts at the gathering agreed that AI adoption is less about replacing people and more about enabling organizations to “do more with the same workforce.” As businesses integrate AI into daily operations, the emphasis will increasingly be on reskilling employees and preparing them for hybrid human–machine collaboration.
Conclusion:
The overarching message from the summit is clear—AI is not the end of jobs, but the beginning of a new work paradigm where adaptability, digital literacy, and continuous learning will define professional success.
